Shipping policy
Shipping Policy
Thank you for choosing SimpleKWholesale as your wholesale supplier. We are committed
to providing you with fast and reliable shipping services to get your orders to you as
quickly as possible.
Order Processing
Orders are typically processed within 1-2 business days, Monday through Friday, excluding
holidays. Orders placed after 12:00 PM PST may not be processed until the following
business day.
Shipping Methods
We offer several shipping methods to meet your needs, including:
1. Ground Shipping: Orders are shipped via standard ground shipping and typically arrive
within 7-14 business days, depending on your location.
2. Expedited Shipping: Orders are shipped via expedited shipping and typically arrive
within 3-5 business days, depending on your location.
3. FOB Ocean Transport: For wholesale shipping, we offer FOB Ocean Transport for
domestic and international shipments to commercial addresses. Shipping times and
costs vary based on your location, the size of your order, and the shipping carrier. Any
applicable taxes, customs fees, or other charges are the responsibility of the recipient.
Shipping Costs
Shipping costs are calculated based on the weight and dimensions of your order, as well as
your shipping address and selected shipping method. You can view your shipping costs
during checkout.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking
number. You can use this tracking number to track your order on our website or on the
carrier's website.
Shipping Restrictions
Some products may be restricted from certain shipping methods due to size, weight, or
other restrictions. These restrictions will be noted on the product page and during
checkout.
Delivery Issues
If your order is damaged, lost, or stolen during shipping, please contact our customer
service team as soon as possible. We will work with the carrier to resolve the issue and get
your order to you as quickly as possible.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us through
the following:
Email: support@simplekwholesale.com
Phone: 1-779-243-0650
Address: 225 E Santa Clara St Ste 209, Arcadia, CA 91006
Thank you for choosing SimpleKWholesale!